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Privacy Policy

Last updated: May 1, 2026 · In compliance with the LGPD (Brazilian Data Protection Law)

1. Who We Are

The data controller is WIZZY TECNOLOGIA DA INFORMAÇÃO LTDA - ME (trading as Wizzy), registered under CNPJ 64.445.021/0001-01. Data Protection Officer contact: hello@musilove.com.

2. Data We Collect

We collect only what is necessary to provide the service:

  • Account data: name, email, phone (optional)
  • Composition data: story, music preferences, dedication, photos
  • Payment data: processed by our partners (Stripe, EFI) — we do not store card details
  • Technical data: IP address, device type, browser, cookies (see Cookie Policy)

3. Purpose of Processing

  • Generate your personalized song and deliver the gift
  • Process payments
  • Communication regarding your order
  • Service improvement (aggregated and anonymized analysis)
  • Compliance with legal and tax obligations

4. Legal Basis (LGPD)

We process your data based on: (i) contract performance; (ii) consent (where applicable); (iii) legitimate interest; (iv) compliance with legal obligation.

5. Sharing

We share data only with partners essential to operations:

  • AI processing: OpenAI, SunoAPI, Kie.ai (composition data only)
  • Payments: Stripe, EFI
  • Hosting: Vercel, Supabase, BunnyCDN
  • Authorities, when legally required

6. Public Content in the Free Beta

During the beta phase, compositions created at no cost are public by default. This means the following elements may be displayed publicly, as authorized by Section 5 of the Terms of Service:

  • Lyrics, title, and recording of the song
  • Generated music video (including uploaded photos that compose it)
  • Dedication text
  • Recipient name (when provided)
  • First name or nickname of the sender (when provided)

These elements may be broadcast on: public pages and showcases on the platform itself; official MusiLove profiles on social media (Instagram @musilove.app, TikTok @musilove.app, YouTube, and other channels); paid advertisements; promotional materials; commercial partnerships; email marketing.

Legal basis: express consent (LGPD Art. 7, I), manifested by acceptance of these Terms at the moment of creating the free composition, and MusiLove's legitimate interest in promoting the service (LGPD Art. 7, IX), balanced against the data subject's legitimate interests.

How to restrict: you may make a composition private at any time by upgrading to a paid plan. After the upgrade, the composition is removed from public showcases on the platform within a reasonable timeframe and stops being included in new marketing materials. Publications and ads already broadcast may remain accessible until their natural conclusion, as detailed in the Terms.

Before creating a free composition, ensure you have authorization from the recipient and any other persons depicted or mentioned for the public use described.

7. Retention

We keep your data while your account is active and for the legally required period. You may request deletion at any time.

8. Your Rights (Art. 18, LGPD)

  • Confirmation and access to data
  • Correction of incomplete or outdated data
  • Anonymization, blocking, or deletion
  • Portability
  • Revocation of consent

To exercise your rights, contact: hello@musilove.com

9. Security

We use encryption in transit (HTTPS) and at rest, access control, and information security best practices.

10. Changes

We may update this policy. We will notify relevant changes by email or on the platform.